Refund Policy

At Rajabbbutt, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help. Please review our refund policy below.

1. Eligibility for Refunds

We accept refund requests under the following conditions:

• The item is damaged or defective upon delivery.
• You received the wrong product.
• The product is unused, unopened, and in its original packaging.

Note: Due to hygiene and safety reasons, we do not accept returns or refunds for opened or used perfumes unless the product is faulty.

2. Refund Request Timeline

• Refund requests must be initiated within 7 days of receiving your order.
• To request a refund, please contact us at rajabbbutt0@gmail.com with your order details and proof of the issue (e.g., photos of the damaged item).

3. Refund Process

• Once your refund request is approved, we will notify you via email.
• Refunds will be processed to your original payment method within 7-10 business days.

4. Non-Refundable Items

We cannot offer refunds for:

• Items purchased on sale or clearance.
• Opened or partially used products (unless defective).
• Products damaged due to customer mishandling.

5. Return Shipping

• If a return is required, customers are responsible for the return shipping costs unless the issue is due to our error (e.g., defective or wrong item).
• We recommend using a trackable shipping service to ensure the return reaches us safely.

6. Exchanges

We currently do not offer direct exchanges. If you wish to exchange a product, you will need to request a refund for the original item and place a new order.

7. Contact Us

For any refund inquiries or assistance, please contact us at:
Email: rajabbbutt0@gmail.com

We appreciate your understanding and thank you for choosing Rajabbbutt. Your trust means everything to us!